Terms of Service
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and DealersOrbit LLC, a Maryland limited liability company ("DealersOrbit," "we," "us," or "our"), governing your access to and use of the DealersOrbit web application, Chrome browser extension, and all related services (collectively, the "Service").
By creating an account, installing the Chrome extension, clicking "I Agree," or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Description of Service
DealersOrbit provides software tools that assist individual car salespeople and dealerships in:
- Importing publicly visible vehicle listing information from third-party automotive websites for use within the Service
- Generating AI-powered video advertisements with voiceover narration
- Pre-filling vehicle listing forms on social media platforms to reduce manual data entry
- Managing and organizing vehicle ad content
DealersOrbit is a tool that assists users in performing actions they could perform manually. DealersOrbit does not independently post, publish, or submit any content to any platform on your behalf.
3. Eligibility
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. The Service is intended for use by licensed automotive sales professionals and dealership employees in the United States.
4. Account Registration
You must create an account to use the Service. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password confidential and not share account access with others
- Notify us immediately at support@dealersorbit.com of any unauthorized use of your account
- Accept responsibility for all activity that occurs under your account
DealersOrbit reserves the right to suspend or terminate accounts that provide false information or that are used in violation of these Terms.
5. Voice and Video Recording — Biometric Data Consent
BY USING THE SERVICE, YOU EXPLICITLY CONSENT TO THE FOLLOWING:
5.1 Voice Clone Creation
As part of onboarding, you may be prompted to record a voice sample of approximately 30–60 seconds in duration. You hereby grant DealersOrbit LLC an irrevocable, worldwide license to use that voice recording to create an artificial intelligence-generated voice clone ("Voice Clone") associated exclusively with your account. The Voice Clone will be used solely to generate voiceovers for video advertisements created through the Service on your behalf.
5.2 Outro Video Recording
You may optionally record a short video clip ("Outro Video") to be appended to your generated video advertisements. You hereby grant DealersOrbit LLC a license to store, process, and incorporate that video clip into video advertisements generated through your account.
5.3 Biometric Data Notice
Voice recordings and video recordings may constitute biometric data or biometric identifiers under applicable state laws. DealersOrbit collects this data solely for the purpose of providing the Service to you. We do not sell your biometric data to third parties. We retain voice recordings and Voice Clone data for the duration of your active subscription plus 90 days following termination, after which they are permanently deleted. You may request deletion of your biometric data at any time by contacting support@dealersorbit.com.
5.4 Withdrawal of Consent
You may withdraw consent for voice and video data processing at any time by contacting us. Withdrawal of consent for voice clone creation will result in the use of a standard system voice for your generated advertisements.
6. Third-Party Platforms — User Responsibilities
6.1 Independent Platforms
DealersOrbit integrates with or facilitates the use of third-party platforms including, but not limited to, Facebook, Instagram, Cars.com, CarGurus, and dealership websites (collectively, "Third-Party Platforms"). These Third-Party Platforms are independently owned and operated and are not affiliated with DealersOrbit.
6.2 Your Responsibility to Comply
YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE OF DEALERSORBIT COMPLIES WITH THE TERMS OF SERVICE, COMMUNITY STANDARDS, POLICIES, AND ALL APPLICABLE RULES OF ANY THIRD-PARTY PLATFORM YOU ACCESS THROUGH OR IN CONNECTION WITH THE SERVICE. DealersOrbit does not represent, warrant, or guarantee that any use of the Service is permitted under any Third-Party Platform's terms or policies.
6.3 Automotive Listing Websites
When you use the DealersOrbit Chrome extension to import vehicle listing information from third-party automotive websites such as Cars.com or CarGurus, you are accessing those sites as an individual user subject to their respective terms of service. DealersOrbit provides a browser-based tool that assists you in reading publicly visible information from pages you have navigated to in your own browser. DealersOrbit's servers do not directly access, scrape, or collect data from third-party automotive websites. You represent and warrant that your use of any third-party website in connection with the Service complies with that website's applicable terms.
6.4 Facebook and Social Media
DealersOrbit assists users in preparing and pre-filling content for posting to Facebook Marketplace, Facebook Feed, and Facebook Groups. DealersOrbit does not automatically post, publish, or submit any content to Facebook or any other social media platform. All final posting actions require your manual confirmation and action. You are solely responsible for:
- Ensuring that your use of Facebook in connection with this Service complies with Meta's Terms of Service, Community Standards, and Commerce Policies
- The content of any listing or post you submit to Facebook or any other platform
- The accuracy of vehicle pricing, descriptions, and photographs in any listing you post
- Removing listings for vehicles that have been sold or are no longer available
- Any consequences arising from your Facebook account activity, including account restrictions, suspensions, or terminations
6.5 No Liability for Third-Party Actions
DealersOrbit is not responsible for and has no control over the policies, actions, or decisions of any Third-Party Platform, including decisions to restrict, suspend, or terminate your account on any such platform.
7. FTC and Advertising Compliance
7.1 User Responsibility
DealersOrbit provides tools to assist with advertising compliance, including features to incorporate dealer processing fees into advertised prices. However, you are solely responsible for ensuring that all vehicle advertisements you create and publish using the Service comply with applicable federal and state advertising laws, including but not limited to Federal Trade Commission Act Section 5, state consumer protection laws, and state motor vehicle dealer advertising regulations.
7.2 Accurate Pricing
You represent and warrant that all pricing information included in listings you create and publish through the Service is accurate, complete, and includes all fees that consumers are required to pay other than government-imposed taxes, title fees, and registration fees, in accordance with applicable law.
7.3 Accurate Inventory
You represent and warrant that all vehicles you advertise through the Service are actually in your dealership's inventory and available for sale at the time of advertising. You agree to promptly remove or update any listing for a vehicle that has been sold or is no longer available.
7.4 No Legal Advice
Nothing in the Service or these Terms constitutes legal advice. DealersOrbit is not a law firm. You should consult a qualified attorney for advice regarding your specific advertising compliance obligations.
8. Acceptable Use
You agree not to use the Service to:
- Post false, misleading, or fraudulent vehicle listings
- Advertise vehicles you do not own or have authority to sell
- Violate any applicable federal, state, or local law or regulation
- Infringe the intellectual property rights of any third party
- Upload or transmit any malicious code, viruses, or harmful content
- Circumvent, disable, or interfere with security features of the Service
- Access or attempt to access any other user's account
- Use the Service for any purpose other than legitimate automotive sales and advertising
- Resell, sublicense, or otherwise transfer access to the Service to any third party without our written consent
- Use the Service to post the same vehicle listing multiple times in a manner that violates the rules of any Third-Party Platform
9. Content Ownership and License
9.1 Your Content
You retain all ownership rights in the vehicle photographs, voice recordings, video recordings, and other original content you upload to or create through the Service ("Your Content").
9.2 License to DealersOrbit
By uploading or creating Your Content through the Service, you grant DealersOrbit LLC a non-exclusive, worldwide, royalty-free license to use, store, process, reproduce, and display Your Content solely for the purpose of providing the Service to you. We do not sell your content to third parties.
9.3 Third-Party Content
Vehicle listing information imported from third-party automotive websites remains subject to the intellectual property rights of those websites and their licensors. You are responsible for ensuring that your use of any imported content complies with applicable law and the terms of any third-party website from which it was imported.
9.4 DealersOrbit Intellectual Property
The Service, including all software, AI models, interfaces, designs, and documentation, is owned by DealersOrbit LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our written consent.
10. Subscription, Payment, and Trial Terms
10.1 Free Trial
DealersOrbit may offer a free trial period of up to 7 days with no credit card required. Trial accounts are limited to 5 vehicle listing imports and video generations per day. DealersOrbit reserves the right to modify or discontinue the free trial at any time.
10.2 Paid Subscriptions
Following any free trial period, continued use of the Service requires a paid subscription. Subscription fees are billed monthly in advance through our third-party payment processor (Stripe). All fees are in U.S. dollars.
10.3 Payment
You authorize DealersOrbit to charge your payment method for all applicable subscription fees. Subscription fees are non-refundable except as expressly stated in these Terms or required by applicable law.
10.4 Cancellation
You may cancel your subscription at any time through your account settings or by contacting support@dealersorbit.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of the paid period.
10.5 Price Changes
DealersOrbit reserves the right to modify subscription pricing with at least 30 days' advance notice to active subscribers.
10.6 Taxes
You are responsible for all applicable taxes on subscription fees.
11. Daily Usage Limits
To maintain platform stability and promote responsible use of Third-Party Platforms, DealersOrbit enforces daily vehicle import and listing limits per user account. During a free trial, users are limited to 5 imports and listings per day. On paid plans, users are limited to a maximum of 10 imports and listing preparations per day. These limits may be adjusted at DealersOrbit's discretion. Users who attempt to circumvent these limits may have their accounts suspended or terminated.
12. Privacy and Data
Your privacy is important to us. Our Privacy Policy, available at dealersorbit.com/privacy, describes how we collect, use, and protect your personal information and is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.
13. Disclaimers and Limitation of Liability
13.1 No Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. DEALERSORBIT DOES NOT WARRANT THAT THE SERVICE WILL GENERATE ANY PARTICULAR SALES RESULTS, LEADS, OR INQUIRIES.
13.2 No Guarantee of Platform Compatibility
DealersOrbit does not guarantee that the Service will remain compatible with any Third-Party Platform, including Facebook, Cars.com, or CarGurus, as these platforms may change their design, policies, or functionality at any time without notice.
13.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALERSORBIT LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR LOSS OF SOCIAL MEDIA ACCOUNT ACCESS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF DEALERSORBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL DEALERSORBIT'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM.
13.4 Facebook Account Risk
DealersOrbit does not guarantee that your use of the Service in connection with Facebook will not result in restrictions, suspensions, or terminations of your Facebook account. DealersOrbit is not responsible for any adverse actions taken by Facebook or any other Third-Party Platform against your account. You use the Service in connection with Third-Party Platforms at your own risk.
14. Indemnification
You agree to indemnify, defend, and hold harmless DealersOrbit LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or relating to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; (d) your violation of any Third-Party Platform's terms of service; (e) your violation of any applicable law, including advertising and consumer protection laws; or (f) any claim by a third party arising from content you post through the Service.
15. Termination
15.1 By You
You may terminate your account at any time by canceling your subscription and contacting support@dealersorbit.com.
15.2 By DealersOrbit
DealersOrbit may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Grounds for termination include but are not limited to violation of these Terms, fraudulent activity, abuse of the Service, or failure to pay applicable fees.
15.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. DealersOrbit will delete your voice clone and biometric data within 90 days of termination. Provisions of these Terms that by their nature should survive termination will survive, including Sections 9.4, 13, 14, 16, and 17.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Howard County, Maryland. You consent to the personal jurisdiction of such courts.
17. General Provisions
17.1 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and DealersOrbit regarding the Service and supersede all prior agreements.
17.2 Severability
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
17.3 No Waiver
DealersOrbit's failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
17.4 Assignment
You may not assign your rights or obligations under these Terms without DealersOrbit's written consent. DealersOrbit may assign these Terms freely.
17.5 Changes to Terms
DealersOrbit reserves the right to modify these Terms at any time. We will notify you of material changes by email or through the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.
17.6 Contact
For questions about these Terms, contact DealersOrbit LLC at:
Email: support@dealersorbit.com
Website: dealersorbit.com
Mailing Address: DealersOrbit LLC, 5903 Harpers Farm Road, Columbia, MD 21044
DealersOrbit LLC is not affiliated with, endorsed by, or sponsored by Cars.com, CarGurus, Facebook, Meta, or any other third-party platform referenced in this agreement or in the Service. All third-party trademarks are the property of their respective owners.